Return / Refund Policy

Due to the nature of intimate wear / underwear, we cannot accept returns for any reason once the order has been placed. This is due to health, safety, and sanitary guidelines. To ensure that your getting top quality products, our manufactures have several stages of quality control. This ensures that garments are inspected, tagged, and shipped accurately. 

However, we do understand that human error may occur so if we mistakenly send you the wrong color or size, we will gladly pay for return shipping and will exchange the item for the correct item originally ordered. We want our customers to have a pleasant shopping experience which is why we include a size chart and detailed product information. We also provide images of all products with all necessary details to ensure clarity of color and design. But do keep in mind, due to different screen resolutions, colors may vary on your screen (viewing device).

If such as error should occur, please contact us as soon as possible so we can provide further instructions to resolve the issue. If a return is approved, you must comply with the following:

• Item must be in original brand new condition with all original packaging. Tags must also be intact and attached to the garment.
• Items must show no signs of being washed, worn, or otherwise modified. Item must also be free of fragrance, odors or stains.

All returns are subject to inspection. Any item returned and found to be in violation of this return policy will be denied and the buyer is responsible for the cost of returning the item back to them.

Please take a moment to read listings in their entirely and if you have any questions on any product, please contact us before purchasing so we can answer your questions.

Please review all terms and condition for further detailed policies.